Today, I've been pre-selling again.   Its always a challenge trying to convince a great bunch of warehouse staff with next to no interest in anything computer related that a mobile solution will somehow enhance their working life.  So without getting too philosophical I find the best way of winning hearts and minds is to stoaryboard the solution showing screen-by-screen ideas for the eventual system.   I then pass to all interested parties a bunch of printouts of blank windows mobile screen to let the people 'who know how it all works' contribute and come up with their own designs.

It has to be a team effort to get these project off the ground.   I find it a real challenge to strike the balance  and not force my views onto people who have lived and breathed complex warehousing for more years than I have lived.   However,   mobile has its place,  done right it can boost, motivate and just make people feel worthwhile in what they do.   Juggling the sensitivies is the key.  Progress without the push is always at the back of my mind.    Mobile LOB, is cool technically challenging and cutting edge; however I believe the key to understanding  is that  real people doing real jobs have a great idea of what they want.   Recognising this  makes the difference between winning the deal and just being another salesperson at the door.